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Exceptional rifles at exceptional prices. The SAINT offers upgraded features where they matter most.

Exceptional rifles at exceptional prices. The SAINT offers upgraded features where they matter most.

Exceptional rifles at exceptional prices. The SAINT offers upgraded features where they matter most.

Refund and Returns Policy

We think you're going to love your order, but just in case....

Original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:

  • without showing signs of wear or damage in any way
  • within 7 calendar days of the delivery date (after 7 days no returns are allowed)
  • must not be a special order or a custom order
  • unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item’s particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 25% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Return Product Address:

NEMO Arms, Inc.
ATTN: Returns
1906 Smeed Pkwy, Unit 101
Caldwell, ID 83605

NEMO Arms, Inc. Product Warranty Return Product Address:

NEMO Arms, Inc.
ATTN: Warranty
1906 Smeed Pkwy, Unit 101
Caldwell, ID 83605

Business Hours:
Monday – Friday, 8 a.m. to 5 p.m. MST

Phone and Fax Numbers:
Phone- (208) 461-1213
Fax- (208) 442-7121

Compliance - Military Ordnance

These items are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for us by the ultimate consignee or end-user (s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations.

Compliance

All NFA Rules Apply.

These items are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations.

Magazines will be removed from firearms when shipping to states with magazine capacity restrictions.

Firearm request for proposal

If there are any questions regarding this document please do not hesitate to contact us.

Law Enforcement Pricing request

The Process:
  • Fill out the Price Quote Request Form and submit the form; (Specify whether the quote is for Law Enforcement Agency or Law Enforcement Duty Officer. LE Agency Pricing and LE Duty Officer Pricing are different.)
  • Anyone requesting LE Duty Officer pricing must provide valid law enforcement credentials and provide, on agency letterhead, a letter stating that the rifle will be used as the purchaser’s “duty weapon.”