FAQs

How can I lookup my order information?

Prior to Dec 29, 2018 accounts were not required so order information is not available to customers. If you placed your order after Dec 29, 2018 you can click on the account icon in the header or the "my account" link in the footer to login to your account. If you do not have the login information, use the forgot password link at the bottom of the account login screen to reset your password. Once you login to your account, you will see an "Orders" link where you can view your orders.

How can I become a NEMO authorized dealer?

If you are a licensed firearms dealer and you are interested in offering the NEMO premium rifles and products, please submit your FFL and full contact information to sales@nemoarms.com. Please include your phone number, fax number, and full company name as well as your FFL. After receiving your information, a representative of NEMO Arms will contact you and provide you with further information to become a NEMO Dealer.

I have a NEMO rifle or product, and I have a technical question, who can I contact?

Please submit technical questions with as much information as possible to: support@nemoarms.com. We also have information available the NEMO Arms YouTube channel and in our Owners Manuals which are available to download below.

OMEN ASP | Download the Operator’s Manual
OMEN Pratka | Download the Operator’s Manual
OMEN Match 2.0 | Download the Operator’s Manual
OMEN Recon | Download the Operator’s Manual
OMEN Watchman | Download the Operator’s Manual

I’m looking for specifications on each of your rifles? Where can I find this information?

Please go to the Rifles page at the top of the screen, as each rifle has a spec sheet available for download. If you don’t find the information you are looking for, please email us or call our office at (208) 461-1213 and we will be happy to direct your question to the appropriate NEMO Team member.

How do I get my Nemo product repaired?

Please submit a repair request form. We'll review your issue and contact you with further information for repair.

Repair Request Form

 

Contact Us

Nemo Arms
2820 Brandt Ave
Nampa, ID 83687

(208) 461-1213

send us an email